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Implementing and Operating Cisco Collaboration Core Technologies (CLCOR 350-801)

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Course Description

The Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) course provides in-depth knowledge and skills required to implement and manage Cisco collaboration solutions, including infrastructure, endpoints, and applications. This course covers core concepts like network architecture, call control, quality of service (QoS), and collaboration applications, making it ideal for professionals involved in designing, deploying, and troubleshooting Cisco collaboration solutions. It prepares participants for the Cisco CLCOR 350-801 exam, which is a core requirement for the CCNP Collaboration certification.

Course Outline

Describe the Cisco Collaboration solutions architecture
Implement Cisco Unified Communications Manager provisioning features
Describe and configure endpoints and commonly required features
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unfied Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze trac patterns and quality issues in converged IP networks supporting voice, video, and data trac
Dene QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst switches

Course Schedule