{"product_id":"technical-support-track","title":"Technical Support Track","description":"\u003cp\u003eTrack Courses: CompTIA A+ – CompTIA Network+ – Windows Server – CompTIA Security+\u003cbr\u003eThis training track is the backbone of building a professional IT specialist or engineer and cybersecurity professional. It combines the comprehensive fundamentals of hardware and software, network management, systems and server administration, and finally the protection and securing of this infrastructure.\u003cbr\u003eThis track aims to prepare you to work with high efficiency in technical support (Helpdesk), Network Administration, System Administration, and the early stages of Cybersecurity.\u003cbr\u003eThe track begins with the fundamentals of maintenance and hardware, then moves on to connecting them to networks, then managing servers and central systems, and ends with securing all these elements against threats.\u003cbr\u003eTraining Stations in the Track\u003cbr\u003eCompTIA A+ — IT Fundamentals and Technical Support\u003cbr\u003eObjective: Build a solid foundation for everything related to computers, operating systems, and smartphones.\u003cbr\u003eSkills Gained:\u003cbr\u003eUnderstanding hardware components, their maintenance, and troubleshooting.\u003cbr\u003eWorking with different operating systems (Windows, macOS, Linux, iOS, Android).\u003cbr\u003eFundamentals of printers, home networks, and user management.\u003cbr\u003eTechnical support and professional interaction with clients and users.\u003cbr\u003eCompTIA Network+ — Computer Networks\u003cbr\u003eObjective: Understand how data travels between devices and design and manage enterprise networks.\u003cbr\u003eSkills Gained:\u003cbr\u003eUnderstanding the OSI model and IP addressing (IPv4 \u0026amp; IPv6).\u003cbr\u003eConfiguring routers, switches, and wireless networks (Wi-Fi).\u003cbr\u003eWorking with network cables and testing tools.\u003cbr\u003eTroubleshooting network connectivity issues and monitoring network performance.\u003cbr\u003eWindows Server — Windows Server and Systems Administration\u003cbr\u003eObjective: Enable you to manage large enterprise network environments and centrally control resources and users.\u003cbr\u003eSkills Gained:\u003cbr\u003eInstalling and configuring Windows Server.\u003cbr\u003eManaging Active Directory, users, and permissions.\u003cbr\u003eConfiguring core network services such as DNS and DHCP.\u003cbr\u003eManaging Group Policy and secure file sharing.\u003cbr\u003eCompTIA Security+ — Cybersecurity Fundamentals\u003cbr\u003eObjective: Protect infrastructure, devices, and data from cyberattacks and threats.\u003cbr\u003eSkills Gained:\u003cbr\u003eIdentifying types of cyberattacks, malware, and social engineering.\u003cbr\u003eApplying encryption concepts and Identity and Access Management (IAM).\u003cbr\u003eSecuring wireless networks, servers, and endpoint devices.\u003cbr\u003eRisk management, compliance, and cyber incident response.\u003cbr\u003eTrack Outcomes and Career Opportunities\u003cbr\u003eUpon completing this track, you will be qualified to hold several job titles, including:\u003cbr\u003eIT Support Specialist\u003cbr\u003eNetwork Technician \/ Engineer\u003cbr\u003eWindows System Administrator\u003cbr\u003eJunior Security Analyst\u003c\/p\u003e","brand":"Trust Point","offers":[{"title":"Online \/ 13 Sep - 12 Nov \/ 7:00pm – 10:00pm","offer_id":46001946820691,"sku":null,"price":2500.0,"currency_code":"SAR","in_stock":true},{"title":"On-premise \/ 13 Sep - 12 Nov \/ 7:00pm – 10:00pm","offer_id":46001946853459,"sku":null,"price":2850.0,"currency_code":"SAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0696\/3901\/2435\/files\/WhatsAppImage2026-08-20at3.17.44PM.jpg?v=1787230110","url":"https:\/\/trustpoint.net.sa\/products\/technical-support-track","provider":"Trust Point","version":"1.0","type":"link"}